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Epic Passholders Will Be Required to Make Reservations This Season

VailResorts

Vail Resorts will require Epic Pass holders to reserve their days at each of the company's resorts for the 2020-21 ski and snowboard season.

Pass holders can reserve up to seven days in advance on their passes – called Priority Day Reservations – and as many week-of reservations as their pass product allow, according to a letter to Epic pass holders from CEO Rob Katz.

“It is possible that at some point in the season, as we evaluate the dynamics of our operations, we may decide that we no longer need the reservation system at certain resorts,” wrote Vail Resorts CEO Rob Katz in a letter published Thursday. “However, with so many uncertainties, we believe it is only prudent to have this system in place now.”

Walk-up tickets will no longer be available for purchase at the window, but day-of guests can purchase tickets from their mobile devices and pick up their day-use tickets at the window.

Full details and FAQs on how the reservation system will work can be found here, but this overview should answer some of your questions:  

  • Pass holders will be required to make a reservation before arriving at the mountain.
  • Throughout the season, pass holders will be able to make as many week-of reservations as their pass type and availability allow. 
  • The early season will be reserved for pass holders only. We will not sell lift tickets until Dec. 8.
  • In addition to week-of reservations, we will also be providing pass holders with the opportunity to book up to seven Priority Reservation Days for the core season (Dec. 8-April 4), or as many days of access as they have on their pass if less than seven. The booking window for Priority Reservation Days will open Nov. 6 and will be exclusive to pass holders until Dec. 7.  
  • As pass holders use their Priority Reservation Days, they can book new ones, maintaining up to seven (or however many days of access are remaining on their pass) at any time. In addition, pass holders can always make as many week-of reservations as they choose (or however many days of access are remaining on their pass)
  • Families will be able to book reservations together if they are in the same pass holder account. 
  • While still subject to change, at this time we do not believe pass holders will need a reservation to access our partner resorts (Telluride, Sun Valley, Snowbasin, Resorts of the Canadian Rockies, Hakuba or Rusutsu).   
  • Lift tickets (including Buddy and SWAF tickets) will go on sale on Dec. 8, with sales limited based on the number of spaces available for any given day after our exclusive pass holder reservation period. This season, lift tickets will be sold with a reservation for a specific resort on a specific date. 
  • Given the need to manage lift tickets sales, they will only be sold on our websites and through our call centers. No lift tickets will be sold at the ticket window in resort – you may only pick up your pre-purchased lift ticket at our ticket windows. We will be encouraging guests to purchase in advance – though guests can purchase a same-day lift ticket online or through our call centers, subject to availability, and then pick up the lift ticket at the ticket window.  
  • For more information, visit VailResorts.com

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