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SnoNews

The latest news, deals, and events from ski resorts throughout North America.

RealSkiers: How to Be a Good Customer

Better-Customer-Final

Try to be as specific as you can when describing yourself as a skier. (RealSkiers.com)

Thanks to the popularity of rating sites like Yelp and Trip Advisor, every retailer, restaurant and service provider in America is subject to appraisal by its customers. On the whole, this phenomenon is a positive development, even if human nature is such that many folks are more likely to rant about a negative experience than extol an exceptional one.

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RealSkiers: You Have One Hour And You Need All New Gear

Tecnica-Skiboots-Facebook

If you only have an hour, first focus on your feet. (Tecnica Skiboots/Facebook)

If you can only carve one hour out of your crazy holiday schedule to get fully outfitted in new gear, how best to spend this precious hour?

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RealSkiers: Unbalanced By Design

Realskiers-buckle-pressure

Scenes from a short seminar in buckle pressure. (RealSkiers.com)

After each bootfitting exercise, I spend a few moments ensuring that my freshly fitted customer understands the basic operation of his or her new footwear. Part of this brief operations overview is a lesson on buckle tension. You might think experienced skiers would know all about this; after all, many have been wearing 4-buckle boots for twenty seasons or more.

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